BluSezam
CRMEffective support for the sales and marketing department. Automation and support of processes client – an enterprise in the field of acquiring, maintaining and servicing the client.
Value added
Reporter – reporting and business intelligence system
A powerful analysis and reporting tool of the BI class (Bussiness Intelligence) that supports measures to help increase the company’s turnover and reduce cost.
Our recommendation
PM – project management
A tool for the efficient management of corporate projects. As a project participant, the system user can quickly and intuitively access the details of his tasks or report the working time
More to consider
Trade – trade management
System manages all purchasing processes, including quotation, receipt of goods, creation of orders, payment and handling of returned goods.
What’s BluSezam CRM?
The system is a great tool for grouping customer databases or synchronizing with existing contacts from different email accounts. Also provides support for the structuring of information on lead sources related to specific projects. The result of working with BluSezam Customer Relationship Management is to intensify activities with the most promising business partners and to build long-term business relationships.
Benefits of implementation
Increase the efficiency of sales activities and post-sales activities
Strengthening customer relationships
Better external and internal communication and cooperation
Increase the effectiveness and optimization of marketing activities
Comprehensive data analysis
Synchronization with inbox
Simple data analysis and visualization of selected values
What does BluSezam CRM offer?
BluSezam CRM allows you to improve communication between company representatives and the recipients of your products or services. The system provides access to the necessary tools to create good relationships with customers. You can also create reports in multiple formats that include project and lead data.
Our solution are used by
- Location of installation
- System architecture
- Licensing
- Stages of implementation
- Support and service
- Equipment
Installation environment
Local server or cloud platform ?
Depending on your needs, we can install our system on a local server as well as on one of the most popular cloud platforms:
- AWS (Amazon)
- Azure (Microsoft)
- GCP (Google)
- Blunovation Enterprise Cloud
Windows czy Linux server?
We are able to install our BluSezam on every operating system and server specified by the customer.
Specification of the local server
Minimum
- Processor: 8 cores, intel i3
- Integrated graphics card
- Memory: 8 GB
- SSD: 200GB
Modularity of the BluSezam architecture
Many possibilities
BluSezam has a dozen modules that are based on a single system and have many inheritance features that make it easier to introduce users to the following system modules.
How to operate ?
BluSezam is a unified system with web architecture. Enables browser operation regardless of the operating system and used device.
End user equippment specification
Any device. Most operations are performed on a remote server. This allows us to assume that if your computer operates a web browser, it will be able to run the BluSezam system.
BluSezam licensing system
When purchasing the BluSezam system, the customer is obliged to buy a base instance BluSezam license together with the functional modules. Exceptions may be mobile app modules.
Two models of BluSezam system purchase possibilities:
- Perpetual license model – the right to use the product in the purchased version until the last day of the support expiration after implementation. In case of interest in implementation of a higher version of the product, an updated license for this module must be purchased.
- The SaaS (Software as a Service) is a software distribution model in which an application is stored and made available by the operator via the Internet. This eliminates the need to install and run the program in the customer environment.
Stages
Analyses
Our team of advisors will take comprehensive activities to understand in detail your company functioning processes. By creating the final preparation analysis document within the BluSezam modules listed in the offer, we show you where changes and enhancements need to be made as a result of adapting to the business process requirements. Mechanisms for integration into existing third party systems are also proposed.
It is worth mentioning that in the projects we run, all produced documentation as a result of the pre-implementation analysis is usually the main element defining the technical scope of the implementation agreement. This is the best for the budget and schedule of the project, providing the client with a reliable source of information and a very concrete plan for the automation and re-engineering processes as the next stages of the company’s development.
Installation
BluSezam operates in a client-server architecture. The system can be installed on both a physical server and a virtual machine. Client access is via web browser, also from a mobile device. The architecture of the individual modules of the BluSezam platform is designed to be easily adapted to the specific needs and characteristics of each company.
Service support
Blunovation guarantees the system for a period of 12 months from the date of signing the Final Acceptance Protocol for the BluSezam system. During and under the warranty, Blunovation will provide services to ensure the compliance of the BluSezam system in accordance with the technical and functional specification agreed with the client for the implementation project.
By default, we offer 24-hour technical support to all customers by providing technical solutions to the reported problem or resolving the reported problems within the agreed timeframe in accordance with the SLA terms.
We also conduct meetings with customers to improve the features / functionality of the system by looking for the best and most optimal solution; together with our client we carry out the enhancements or make necessary changes to the system.
Post-implementation service
Our standard upgrade package includes 12 months of support. Errors that have occurred are classified into relevance classes that affect the maximum processing time of the reported error.
We adapt to your needs
We are flexible and easily adapt to your individual needs, which allows us to develop a common, best method of collaboration.
Any equipment needed?
Thanks to the long-standing cooperation with an established wide portfolio of business partners and suppliers, we have been able to develop attractive financial terms for the purchase of equipment, which allows us to adopt a flexible approach to the customer in terms of price and to provide optimal equipment tailored to the customer.
We also offer:
- Collectors
- Scanners
- Printer
- Server
- QR codes
- Labeling machines
- Tablets
- Stationary operating stations
Location of installation
Installation environment
Local server or cloud platform ?
Depending on your needs, we can install our system on a local server as well as on one of the most popular cloud platforms:
- AWS (Amazon)
- Azure (Microsoft)
- GCP (Google)
- Blunovation Enterprise Cloud
Windows czy Linux server?
We are able to install our BluSezam on every operating system and server specified by the customer.
Specification of the local server
Minimum
- Processor: 8 rdzeni, intel i3
- Integrated graphics card
- Memory: 8 GB
- Dysk SSD: 200GB
System architecture
Modularity of the BluSezam architecture
Many possibilities
BluSezam has a dozen modules that are based on a single system and have many inheritance features that make it easier to introduce users to the following system modules.
How to operate ?
BluSezam is a unified system with web architecture. Enables browser operation regardless of the operating system and used device.
End user equippment specification
Any device. Most operations are performed on a remote server. This allows us to assume that if your computer operates a web browser, it will be able to run the BluSezam system.
Licensing
BluSezam licensing system
When purchasing the BluSezamsystem, the customer is obliged to buy a base instance BluSezam license together with the functional modules. Exceptions may be mobile app modules.
Two models of BluSezam system purchase possibilities:
- Perpetual license model – the right to use the product in the purchased version until the last day of the support expiration after implementation. In case of interest in implementation of a higher version of the product, an updated license for this module must be purchased.
- The SaaS (Software as a Service) is a software distribution model in which an application is stored and made available by the operator via the Internet. This eliminates the need to install and run the program in the customer environment.
Stages of implementation
Stages
Analyses
Our team of advisors will take comprehensive activities to understand in detail your company functioning processes. By creating the final preparation analysis document within the BluSezam modules listed in the offer, we show you where changes and enhancements need to be made as a result of adapting to the business process requirements. Mechanisms for integration into existing third party systems are also proposed.
It is worth mentioning that in the projects we run, all produced documentation as a result of the pre-implementation analysis is usually the main element defining the technical scope of the implementation agreement. This is the best for the budget and schedule of the project, providing the client with a reliable source of information and a very concrete plan for the automation and re-engineering processes as the next stages of the company’s development.
Installation
BluSezam operates in a client-server architecture. The system can be installed on both a physical server and a virtual machine. Client access is via web browser, also from a mobile device. The architecture of the individual modules of the BluSezam platform is designed to be easily adapted to the specific needs and characteristics of each company.
Service support
Blunovation guarantees the system for a period of 12 months from the date of signing the Final Acceptance Protocol for the BluSezam system. During and under the warranty, Blunovation will provide services to ensure the compliance of the BluSezam system in accordance with the technical and functional specification agreed with the client for the implementation project.
By default, we offer 24-hour technical support to all customers by providing technical solutions to the reported problem or resolving the reported problems within the agreed timeframe in accordance with the SLA terms.
We also conduct meetings with customers to improve the features / functionality of the system by looking for the best and most optimal solution; together with our client we carry out the enhancements or make necessary changes to the system.
Support and service
Post-implementation service
Our standard upgrade package includes 12 months of support. Errors that have occurred are classified into relevance classes that affect the maximum processing time of the reported error.
We adapt to your needs
We are flexible and easily adapt to your individual needs, which allows us to develop a common, best method of collaboration.
Equipment
Any equipment needed?
Thanks to the long-standing cooperation with an established wide portfolio of business partners and suppliers, we have been able to develop attractive financial terms for the purchase of equipment, which allows us to adopt a flexible approach to the customer in terms of price and to provide optimal equipment tailored to the customer.
We also offer:
- Collectors
- Scanners
- Printer
- Server
- QR codes
- Labeling machines
- Tablets
- Stationary operating stations